Frequently Asked Questions About Roofing Services
Whether you need a roof replacement or are navigating an insurance claim, you've probably got questions. We’re here to help with straightforward answers to the most common concerns about roofing services, financing, insurance, and more.
Roof Financing & Payment Options
Yes, many reputable roofing companies, including American Eagle Roofing, offer financing options to help homeowners manage the cost of a new roof or major repairs. Ask about payment plans, same-as-cash promotions, or financing through trusted third-party lenders.
Explore our financing options here.
If you're facing a roof emergency and have no funds upfront, you still have options:
- Financing through the roofing company (explore our financing options here)
- Personal loans or home improvement loans
- Insurance coverage if damage is storm-related
- Government programs or local assistance for eligible homeowners
Roof replacement costs vary based on material, roof size, pitch, complexity, and location. On average, costs range from $8,000 to $20,000+. Getting a free estimate is the best way to understand what you’ll pay.
Explore our financing options hereWorking With Roofing Companies
Some roofing companies do work on weekends, especially during peak seasons or in emergency situations. Availability varies, so it’s best to ask during your initial consultation.
At American Eagle Roofing, we prioritize flexibility and will work with your schedule when possible.
To verify a roofing company's legitimacy, check for:
- A valid contractor’s license in your state (‘CSLB’ number in California)
- Our CSLB number is: 1100407
- Proof of insurance (liability and workers' comp)
- Verified reviews on Google or Yelp
- Accreditation with the Better Business Bureau (BBB)
- View our BBB listing.
- Certifications like GAF Master Elite®, available only to top-tier contractors who have met stringent requirements in terms of experience, training, insurance, reputation, and commitment to quality workmanship.
- Check out our GAF Master Elite® certification.
Not all roofing companies operate the same way. Pricing differences often reflect:
- Material quality (cheap roofs may use lesser components)
- Experience and training of the crew
- Licensing and insurance
- Subcontracting vs. in-house labor
- Warranty coverage and customer service
With American Eagle Roofing, you’re paying for peace of mind. Every installer is factory-trained, and our crews follow strict protocols that are consistent on every job.
Here are some key questions:
- Are you licensed and insured?
- Are your employees installing the roof, or do you use subcontractors?
- Do you pay your employees hourly or by piece rate?
- Do you have a physical office or showroom?
These questions help identify whether a contractor is committed to quality, longevity, and customer protection.
Start by getting multiple estimates from licensed and insured contractors. Look for companies with local experience, verified reviews, and strong manufacturer warranties. Ask about their crew (in-house vs. subcontracted), timelines, and cleanup process.
At American Eagle Roofing, we handle all debris removal and disposal in accordance with local, state, and federal regulations, including landfill and recycling fees, so you’re never left with surprise charges or leftover mess. We also magnet rake the perimeter to catch stray fasteners, run a forced air blower around the property, and complete a final visual inspection to leave your home cleaner than we found it.
Here are signs it might be time:
- Shingles are cracked, curled, or missing
- Roof is 20+ years old
- Water leaks or interior staining
- Granules collecting in gutters
- Sagging or soft spots on the roof surface
Schedule a free inspection if you’re unsure. We’ll give you an honest assessment.
Most residential roof replacements take 1 to 3 days, depending on the roof size, materials used, and weather. Larger or more complex roofs may take longer. Your contractor will provide a timeline before work begins.
We always work with our customers to schedule a time that works best for them.
It’s safe to stay home, but be prepared for loud noise, vibration, and limited access to the outside. If you work from home, have pets, or have young children, consider alternate arrangements for a quieter environment during installation.
At American Eagle Roofing, we strive to minimize disruption as much as possible.
Roofing warranties typically fall into two categories:
- Manufacturer’s warranty: Covers defects in roofing materials.
- Workmanship warranty: Covers installation errors.
- Ask your contractor for both, and get it in writing.
At American Eagle Roofing, we’re GAF Master Elite® certified, which means our customers get access to extended coverage, including protection for algae discoloration, wind damage, and even tear-off and disposal costs when necessary. Many warranties are also transferable to the next homeowner, so be sure to ask for the full details in writing.
Insurance & Claims
If you suspect roof damage, it’s wise to call a reputable roofing contractor first for a free inspection. They can document the damage and provide an estimate and useful details for your insurance claim. After the inspection, you can then contact your insurance provider with confidence.
Experienced roofing contractors can help you navigate the insurance process. After inspecting the roof, they'll provide detailed reports and photos you can share with your insurer.
To improve your chances of insurance covering your roof replacement:
- Have a certified roofer inspect your roof for storm-related damage. Contact us here to schedule an inspection.
- File a claim with supporting documentation (photos, inspection report).
- Meet with your adjuster and share your contractor's findings.
- Choose a roofing company experienced in working with insurance claims, such as American Eagle Roofing.
Have additional questions? We’re here to help.
Give us a call at (916) 671-2915 to chat with our experienced team and get all your roofing questions answered.
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Financing
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Roofing Projects
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