Quality and Customer Satisfaction: The Cornerstones of American Eagle Roofing

January 19, 2024

Our Journey to Quality and Transparency

Before American Eagle Roofing was born, our founders, all locals of El Dorado County, noticed a concerning trend. The roofing businesses in our area often lacked transparency and were not always reliable. The industry was riddled with inconsistent service quality and customer satisfaction wasn't always the priority.

We saw this not as a discouragement, but as an opportunity. An opportunity to create a company that would redefine the standards of the roofing industry, and above all, a company that would always put its customers first. And thus, American Eagle Roofing was born.

Putting Quality First

At American Eagle Roofing, quality is not an afterthought—it’s at the forefront of everything we do. We are committed to using only the highest quality materials and ensuring that our team members are highly skilled and continuously trained in the latest roofing techniques and safety protocols.

Our emphasis on quality also extends to our customer service. We believe that each customer deserves personalized service, clear communication, and a roofing solution tailored to their unique needs. We are not just about doing the job; we're about doing the job right.

Customer Satisfaction is Our Success

Our success is measured not in the number of roofs we've installed, but in the satisfaction of our customers. We believe that each project is more than just a roof—it's about creating a safer, more comfortable home for our clients.

We don’t just claim to focus on customer satisfaction—we live it. From the first consultation to the final inspection, our team is committed to ensuring that every customer is satisfied with our work. We are always ready to go the extra mile to meet and exceed our customers’ expectations.

A New Chapter in the Roofing Industry

By putting quality and customer satisfaction at the heart of our business, we aim to change the perception of the roofing industry in our community. We strive to be a company that our customers can trust, a company that is transparent in its operations, and a company that truly values its customers.

At American Eagle Roofing, we are more than just a roofing company—we are a team of locals committed to making a difference in our community. We are proud of the work we do, and we look forward to continuing to serve our community with transparency, quality, and a relentless commitment to customer satisfaction.